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My third stay at this hotel, I love almost everything about it. It is fairly central, and yet not in the middle of all the hustle & bustle; easy access to MRT and trains, and the Shinagawa station is one of the Shinkansen stops, which is super convenient. I love the complex of the hotel, which is actually comprised of three different properties all interconnected. At the center, a beautiful garden with a lake, koi fish, a temple, and several paths where you can walk around and relax. The rooms are fairly spacious and have everything you need, usually featuring a bathtub and shower, a desk to work if you need, storage, an ironing board, etc. The rooms are a little dated though, it would be great if they refurbish them a little (super old plugs and switches, old style furniture, etc.).
Jorghenstein
Julai 2025
-Great hotel design, smelled really nice in the hallways -You were able to open the windows to get fresh air -Good size room -Great check in staff, most hotels have strict check in rules 3pm, after 13 hrs flight from the UK I wasn’t feeling well and my husband asked the reception if there was any chance to check in early as arrived to the hotel at 10am and they accommodated us to check in at 12pm based on extra charge- they were extra mile for us so I was able to go to sleep straight away. - 7/11 on site in the lobby -Beautiful restaurant and gardens -Spare umbrellas if you need one during the raining season
Kinga
Jun 2025
location friendliness breakfast garden
Hunter
Julai 2025
Second time I stay at this property, and while it is a little "tired", I love it. It is a large complex comprised of three hotels (part of the same group) that share a beautiful park, with a lake and a shrine. Great service, conveniently located close to the Shinagawa station, but a little removed from the typical hustle & bustle of Tokyo. Wide rooms, clean, convenient, and great service.
Jorghenstein
Januari 2025
Decent location near the train station. However, note that the hotel is up a hill; if you are travelling with large luggage this may be an inconvenience. Overall the hotel was great, but there is a lot of construction going on in that area as of Feb 2025.
Avi
Februari 2025
Quality and comfort were the top priorities. Everything was elegant and peaceful.
Sanford
Julai 2025
When we found the garden view room we booked didn’t quite garden view, they changed to much better room next day. We were very happy. We were most impressed with staff’s attention to service. It was traditional Japanese 5star service !
Kazue
Jun 2025
A very large room for Tokyo. Good shower pressure and bathroom suite.
Graham
Disember 2023
Staff members were all delightful- couldn’t be kinder or more helpful and that was everyone . 7/11 on site was so useful Aircon as it was 37° most days
Abie
Ogos 2025
Lovely but under remodel
Paul
Julai 2025
Tempahan:
+1 (888) 385-8465